Introduction and Scope
This Privacy Policy describes how peryaplay collects, uses, and protects the personal information of users within the Philippines. By accessing our platform, you agree to the practices described in this document.
This policy applies exclusively to the services provided on this website. It does not extend to third-party websites, payment gateways, or external links that you may visit after leaving our platform. We encourage you to review the privacy policies of any third-party service you interact with.
Personal Information We Collect
Account & Identity
Information such as your name, date of birth, and contact details used to create your account and verify your age.
Verification Documents
Identification documents provided during the KYC process to ensure legal compliance and prevent identity theft.
Payment Data
Payment method details and transaction history required to process deposits and withdrawals securely.
Gaming Activity
Records of games played, stakes, and winnings to manage your account and identify irregular patterns.
Technical Data
IP addresses, browser type, device identifiers, and operating system used to optimize site performance.
Communication Records
Transcripts of your interactions with our support team to resolve inquiries and improve service.
How We Collect Data
We gather information through three primary channels:
- Directly from You: When you register, update your profile, or contact our support team.
- Automatically: Through cookies and server logs when you navigate our platform.
- Partner Providers: Through verification services and payment processors who confirm the validity of your data.
Why We Use Data
Your data is processed for the following legitimate purposes:
- Account Management: Creating and maintaining your user profile.
- Financial Transactions: Processing deposits and managing withdrawals to your chosen method.
- Security & Compliance: Verifying age, preventing multi-accounting, and detecting fraudulent activities.
- Service Optimization: Personalizing the user experience and improving platform stability.
- Legal Obligations: Adhering to the rules and regulations applicable to gambling operators in the Philippines.
- Marketing: Sending promotional offers only if you have provided explicit consent.
When We Share Data
We do not sell your personal data to third parties. We only share information in the following circumstances:
- Service Providers: With partner payment processors, identity verification services, and technical infrastructure providers.
- Legal Requirements: When mandated by law or requested by relevant authorities to prevent crime or fulfill regulatory duties.
How We Protect Data
We employ industry-standard security measures to safeguard your information:
- Encryption: Use of secure protocols for data in transit between your device and our servers.
- Access Control: Strict internal permissions ensuring only authorized personnel can access sensitive data.
- Data Isolation: Financial data is handled through isolated systems to minimize risk.
- Monitoring: Continuous system monitoring to detect and respond to potential security threats.
Cookies and Tracking
We use cookies to enhance your browsing experience and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.
Your Rights
Depending on your location and the nature of the data, you have the following rights:
- Access & Correction: Request a copy of your data or correct inaccuracies.
- Deletion & Portability: Request the removal of your data or its transfer to another service.
- Objection & Consent: Object to specific processing activities or withdraw your marketing consent.
To exercise these rights, please contact our team through the channels provided on our Support page. Note that certain data must be retained even after account closure to comply with anti-money laundering and gambling regulations.
How Long We Retain Data
Personal information is retained for the duration of your active relationship with us. After account closure, we maintain data only for the period required by applicable law in the Philippines to meet regulatory, auditing, and legal obligations.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately, and any funds will be handled according to legal requirements. Parents or guardians who suspect a minor is using the platform should report it via our Support center.
Cross-Border Transfers
Some of our essential service providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers, maintaining a level of protection consistent with our internal standards.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.
Contact Us
If you have any questions regarding your privacy or the handling of your personal data, please reach out to our team via the contact methods available on the Support page.